Service Contract Guide

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Here’s something to help you understand the different types of  service contracts and the variables that factor into the pricing. Armed with this information, you can figure out which options are important to you and be better equipped to choose the contract with the right price for the coverage you need.

 Service contracts generally fall into the following categories:

A ROUTINE MAINTENANCE agreement is a baseline contract that covers a number of regularly scheduled maintenance visits each year. During these visits, a technician will thoroughly inspect your equipment, then clean and test the components for proper operation. When needed, worn parts such as belts and air filters are replaced. The number of maintenance visits you need and the list of included maintenance tasks may depend on the age and type of your equipment, as well as the operating conditions and usage requirements. A routine maintenance agreement is the least expensive type of  service contract.

A FULL LABOR contract covers all the labor needed for repairs or replacements as well as for maintenance, but you’re responsible for the parts. A service contract that includes full labor costs more than a contract that covers only preventive maintenance.

A FULL COVERAGE contract is the ultimate insurance policy, covering all parts and labor, emergency service and preventive maintenance. This is the most expensive type of coverage, yet it can save you a great deal of money if you need expensive repairs. A full coverage contract also allows you to budget for your repair expenses, and gives you peace of mind since you don’t have to worry about surprise repairs.